I provide consulting support for users of the Microsoft Windows operating system. This includes troubleshooting, installation, and configuration issues on a variety of Windows versions. I am also able to provide help with hardware issues on PCs. I have trained users to help them learn how to use their desktop and application software. Issues related to applications such as e-mail, word processing, financial and spreadsheets are often addressed. Project help is also available for database, mail merge, and compatibility problems.

Small office and home networking issues, including wi-fi, are also a part of the consulting help that I provide. I have set up simple peer-to-peer networks and configured Internet access through local ISPs. I also have set up more business-class networks using Microsoft's Small Business Server and Windows Home Server.

SOHO Business Enterprises is a registered Microsoft partner, and is part of its TechNet program. I am also active in the Waltham-based Small Business Server User Group. I currently hold MCP, MCTS, MCITP and MCDST certifications.